AQ999's FAQ FAQs

No. AQ999 only allows one account per person. If duplicate accounts are detected, both will be permanently suspended and all bonuses will be forfeited. Make sure to register with accurate information the first time.

To register on AQ999 Baji, you must be at least 18 years or older Age verification is required. Your age is confirmed via national ID during account verification (KYC) and at the time of withdrawal.

KYC (Know Your Customer) is the identity verification process. Simply upload a photo of your national ID and a selfie — verification is completed within 24 hours. This Required before withdrawal. Withdrawals are processed even faster for verified accounts.

On the login page, and click the "Forgot Password?" link. Enter your registered mobile number — an OTP will be sent to you. Use the OTP to set a new password. The entire process takes under 3 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. You can try again after 30 minutes or use the password recovery option. For ongoing issues, contact support via live chat.

Yes, your number can be changed. Simply contact support via Live Chat. You will need to verify your identity with a national ID, and OTPs will be sent to both your old and new numbers for confirmation. For security reasons, this is a fully manual process.

After logging in, go to the Wallet section and select "Deposit". Choose bKash or Nagad, enter the amount, and send money to AQ999's number. Once you confirm with your transaction ID, Usually within 5 minutes balance is credited.

• Minimum deposit: ৳100
• Maximum per transaction: ৳50,000
• BKash, Nagad, and Rocket all supported

The minimum deposit on AQ999 is just ৳100. You can still qualify for the welcome bonus with this amount, though depositing more is recommended to maximize your bonus benefits.

Your balance is typically credited within 5–15 minutes. If it hasn't arrived after 30 minutes:

• Have your transaction ID and screenshot ready
• Contact support via live chat
• Our support team typically resolves issues within 1 hour

Never send money to the wrong number — always use AQ999's official deposit number.

Yes, bank transfers are accepted. However, bKash and Nagad are the fastest and most convenient options in Bangladesh. Bank transfers typically take 1–2 business days to process. For a full list of payment options, check the Wallet section.

AQ999 deposits No additional fees charged. Please note that mobile banking providers (bKash/Nagad) may apply their own send money charges, which are governed entirely by their own policies.

AQ999 currently supports BDT-based payment methods only — bKash, Nagad, Rocket, and bank transfer. Check the site regularly for updates on cryptocurrency payment options.

You can deposit multiple times a day. The daily total limit is generally ৳2,00,000. As part of responsible gaming, you can also set your own limit — Responsible Gaming page here.

Via bKash or Nagad, usually Within 15–30 minutes your funds are delivered. KYC-verified accounts are processed even faster. Bank transfers may take 1–2 business days. Withdrawals during peak times (e.g., major match nights) may take slightly longer.

Minimum withdrawal from AQ999 ৳300. The maximum withdrawal per transaction is ৳1,00,000. Additional verification may be required for larger amounts.

Common reasons for withdrawal cancellation:

• KYC verification not completed
• Wagering requirements for the bonus not yet met
• Payment number not registered in your name
• Account limit exceeded

You will be notified of the reason via email or in-app notification.

AQ999 charges no fees on standard withdrawals. However, mobile banking providers may apply their own cash-out charges, which are beyond our control.

Not directly. To withdraw bonus funds, you must first meet the applicable wagering requirement. For example, a ৳1,000 bonus with a 15x wagering requirement means you need to place ৳15,000 in bets. Once the requirement is met, the bonus converts to real money and can be withdrawn.

No. For security reasons, withdrawals are only available to to the payment number registered in your own name Yes, it is required — this is to prevent money laundering and to protect your funds.

Register and make your first deposit — 200% bonus applied automatically will be added to your wallet. The bonus is available even on a minimum deposit of ৳100. Wagering requirements apply to use the bonus.

A wagering requirement means you must place a specified amount in bets before you can withdraw your bonus funds. For example, a ৳1,000 bonus with a 15x wagering requirement means you need to bet ৳15,000 in total. After that, any winnings from the bonus become withdrawable.

You can find your referral code in your profile. When a friend registers using that code and makes their first deposit, you ৳500 Referral Bonus Your friend will also receive a special benefit.

The welcome bonus is typically valid for 30 days. If the wagering requirements are not met within this period, the bonus will expire. Make sure to use it actively and don't let it go to waste.

Every Monday, a percentage of the previous week's net losses 10% Cashback is automatically added to your wallet — no application needed. Cashback applies when your net loss is at least ৳500.

VIP points are earned automatically with every bet you place. Points can be redeemed for bonuses, free bets, or cashback. The more you play, the more points you earn and the higher your VIP tier. VIP members enjoy exclusive perks and faster withdrawals.

Enter your code in the "Referral/Promo Code" field during registration, or use the "Promo Code" option when making a deposit. on the Bonus page You can find a list of active promo codes.

AQ999 offers extensive sports coverage, including:

• Cricket (IPL, T20 World Cup, BPL, Tests)
• Football (Premier League, Champions League, World Cup)
• Badminton, Tennis, Basketball
• Live Casino, Slots, Poker, Roulette
• Esports (DOTA 2, CS:GO)

on the Sports Events page View all active events.

Live betting means placing bets in real time while a match is in progress. Odds shift every moment based on how the match unfolds — making it the most thrilling betting experience. On AQ999, In-Play Betting 24/7 available.

Minimum bet for Sports Betting ৳10. Minimum amounts may vary by game in the casino. These low limits make it easy for newcomers to get started with minimal risk.

Once a bet is confirmed, it generally cannot be cancelled. However, you can use the Cash Out feature to partially or fully close your bet before the match ends. This feature is available on selected events.

Yes. If a match or event is cancelled, abandoned, or delayed beyond the scheduled time, your stake will be fully refunded — usually returned to your wallet within 24 hours.

Odds indicate your chances of winning and potential profit. For example, odds of 1.80 mean a ৳100 bet returns ৳180 if you win (৳80 profit). Higher odds mean a lower probability but a bigger payout. On the Match Odds page, View details.

Yes! AQ999 supports parlay or accumulator bets. You can combine multiple matches and multiply the odds — giving you the potential for much higher returns. Just keep in mind that all selections must win.

AQ999 does not deduct any tax on winnings. However, you may have personal tax obligations under local law — please consult a local tax professional for guidance.

Yes. AQ999 Baji is secured with 256-bit SSL encryption, an anti-fraud system, and regular third-party security audits. Your personal and financial data is never shared with any third party.

Go to Profile → Security Settings → click "Enable 2FA". Set it up using an OTP sent to your mobile number or via Google Authenticator. From then on, you'll need to enter an OTP alongside your password each time you log in.

Instantly:

• Change Password
• Let our support team know via live chat
• Request a temporary account lock
• Check Login History

Our security team will assist you promptly.

Yes. AQ999 complies with GDPR and local data protection regulations. Your information is never sold or shared with third parties. For more details, Privacy Policy Read.

Always type AQ999's official URL directly into your browser. Never click on links received via SMS, email, or any messaging app. AQ999 will never ask for your password or OTP over the phone or through messages.

Contact support via Live Chat and request account closure. Make sure to withdraw any remaining balance before closing. Or Responsible Gaming page Use the self-exclusion option.

From the download page or From the app page, Download the APK directly — available for both Android and iOS. Full installation instructions are provided on the download page.

On Android, go to Settings → Security → enable "Unknown Sources" or "Install Unknown Apps", then try installing again. If the issue persists, restart your phone and retry, or contact support.

Absolutely. You can log in with the same username and password across web, Android, and iOS. Your balance and betting history are synced across all devices.

You will receive an in-app notification when a new update is available. Or From the download page Download the latest version and reinstall the app. Your existing data will not be lost.